Jordi Sevilla announces the European seal of quality for public bodies

The Minister of Public Administrations makes this announcement at the inauguration, at the headquarters of the INAP, of the seminar 'A new contract with citizenship'

Modernization of the Administration

The measures are part of the General Framework for Quality Improvement in the General Administration of the State, approved by the MAP. In the image, the minister among the general secretary for the Public Administration, Francisco Velázquez (left.) and the president of Iberia, Fernando Conte (dcha.)

Francisco Velázquez intervenes

The Secretary General for Public Administration, Francisco Velázquez, presented the different speakers at the beginning of the Seminar 'A new contract with citizenship'

Turn for the CEO of IBM Global Services Spain and Portugal, Juan Antonio Sufiría (first term)

The representative of IBM is also executive president of the Club of Excellence in Management

Fernando Conte, President of Iberia

Moment of the intervention of the head of Iberia (second term), also president of the Ibero-American Foundation for Quality Management

The minister highlighted the role of the Observatory of the Quality of Public Services

Jordi Sevilla also announces that this Observatory will be launched before the end of the year and will have among its functions the monitoring of the quality of public services

'A new contract for citizenship'

The seminar that has been inaugurated analyzes the systems of evaluation and quality control in public services. At the presidential table (from left to right) Francisco Ramos, d.g. of INAP; Fco. Velázquez, s.g. for the Public Administration; Minister Jordi Sevilla; Fernando Conte, President of Iberia; and J.A. Zufiría, d.g. by IBM Global Services Spain and Portugal