Renfe has issued 5,020 free Media Distancia subscriptions in Navarre between September 1st and December 31st last year.
The use of subscriptions during this 2023 is assuming an increase in passengers on public service trains close to 54%. Until September, 389,701 customers used the Media Distancia trains.
Environmental benefits
In Navarra, the use of Renfe’s public service trains has made it possible to avoid:
- Consumption of almost 1.2 million liters of gasoline.
- Emission of 3.73 million kg of CO2 and 17,600 kg of Nitrogen Dioxide.
These emissions are equivalent to:
- CO2 consumption of 53,572 trees annually.
- A power generation of 11,880,520 kwh.
- Energy-saving light bulbs on for 112,850 years.
- Energy consumption of about 1.45 million homes during a day.
New free subscriptions for 2024
From last Saturday and throughout its validity period, Renfe users can obtain free Media Distancia subscriptions to travel until April 30.
To speed up the purchase of subscriptions and avoid unnecessary waits, the purchase of subscriptions is possible through the web www.renfe.com. To do this, the customer must be registered in advance.
Promotion of the good use of fertilizers in Media Distancia
In 2024, Renfe will deepen the initiatives to avoid the irregular use of subscriptions in Media Distancia services, where an irregular use is still detected that prevents all citizens from enjoying these measures.
Thus, in conventional Media Distancia routes, Renfe has extended to one hour (currently it is 10 minutes) the time in which a reservation must be formalized or, in case of not making the trip, canceled. In this way, users who are not going to use the reserved space with the subscriptions must cancel it with a minimum of 60 minutes in advance. In the event that, at least three times, they have not canceled the place with the aforementioned advance, they will lose the right to purchase new subscriptions during the following 30 days.
Previously, Renfe will send the traveler, on the occasion of the first two cancellations not made with the minimum required advance, communications to the contact provided by the same, which warns him of the possible consequences.
Awareness campaign
In order to promote the good use of these bonus titles, Renfe will launch an awareness-raising campaign for citizens from the second week of January. In this way, it will be said that the misuse of subscriptions is a detriment to the rest of citizens who want to travel.
Additionally, Renfe will perform random checks on its Media Distancia services to check the correct use of the bonus titles. In the event of detection of non-compliance with the regulations, the anti-fraud measures established in these services will be applied.
How to Get Free Membership
To purchase the subscription, although it is free, it is necessary to deposit a deposit of 20 euros for each conventional Media Distancia service. The payment by card will allow the automatic return of the deposit, once at the end of the semester it is established that the condition of having made 16 trips during these four months has been fulfilled.
For children under 14 years old without a ID, a recurring subscription has also been created for Media Distancia services, which can be purchased in renfe.com or by the Renfe app. Father, mother or guardian or guardian may acquire, by means of their NIF, NIE or passport, a maximum of four children’s subscriptions for an origin and destination, during the period of validity.
Bail Back
For travelers who have used the free Media Distancia subscription in the last quarter of 2023, the deposit will be refunded, provided that they have fulfilled the conditions of the same. Those who will pay the deposit by card, will be returned automatically.
To facilitate communication with customers, Renfe has set up a specific telephone line, 91 919 15 67, to report these free subscriptions.