Renfe has issued 53,103 free subscriptions of Neighbourhoods and Media Distancia in Cantabria between September 1 and December 31 last year.
The use of subscriptions during this 2023 is assuming an increase in passengers on public service trains close to 57%. Until September, Renfe has increased by 57% the number of passengers transported in the Neighbourhoods and Media Distancia services in Cantabria compared to the same period of 2022. With this increase, a total of 3,956,079 customers have registered in Renfe’s public services.
The government delegate in Cantabria, Eugenia Gómez de Diego, pointed out that these data highlight the “importance and effectiveness” of the initiative undertaken by the Government of Spain, which “is saving thousands of Cantabrians and Cantabrians every month, using free transport”.
“This effort, which has resulted in more than 127,000 free subscriptions issued in the year 2023, demonstrates an effective and immediate response to the needs of the Cantabrian population,” emphasized the delegate.
Environmental benefits
In addition to the “direct benefit” it has for the pocket of thousands of Cantabrians, the delegate has also highlighted the importance of this measure to encourage sustainable mobility, one of the most important aspects to fight climate change and guarantee the health of the planet and the quality of life of citizens.
In this regard, Eugenia Gómez de Diego pointed out that, according to Renfe’s estimates, “in Cantabria, the use of public service trains has prevented the consumption of almost 5 million liters of gasoline, as well as the emission of 13.6 million kg of CO2 and 64,000 kg of Nitrogen Dioxide”.
These emissions are equivalent to:
- CO2 consumption of 194,360 trees annually
- A power generation of 43.102.446 kwh
- Energy-saving light bulbs on for 409,600 years
- Energy consumption of about 5.3 million homes during a day
Breakdown data
Of the total number of free multi-travel tickets issued, 52,182 are for Commuter tickets, while the remaining 921 tickets are for Medium Distance trips.
With regard to Neighbourhoods, the data accumulated during the first nine months of 2023 amounted to 3,888,224 in the Cantabrian community. The number of customers on Medium Distance routes in Cantabria reaches 67,855 travelers.
New free subscriptions for 2024
From last Saturday and throughout its period of validity, Renfe users can obtain the free subscriptions of Proxies, and Media Distancia to travel until April 30.
To speed up the purchase of subscriptions and avoid unnecessary waits, the purchase of subscriptions is possible through the Renfe Proximity app or, in the case of Media Distancia subscriptions, through the web www.renfe.com. To do this, the customer must be registered in advance.
Promotion of the good use of fertilizers in Media Distancia
In 2024, Renfe will deepen the initiatives to avoid the irregular use of subscriptions in Media Distancia services, where an irregular use is still detected that prevents all citizens from enjoying these measures.
Thus, in conventional Media Distancia routes, Renfe has extended to one hour (currently it is 10 minutes) the time in which a reservation must be formalized or, in case of not making the trip, canceled. In this way, users who are not going to use the reserved space with the subscriptions must cancel it with a minimum of 60 minutes in advance. In the event that, at least three times, they have not canceled the place with the aforementioned advance, they will lose the right to purchase new subscriptions during the following 30 days.
Previously, Renfe will send the traveler, on the occasion of the first two cancellations not made with the minimum required advance, communications to the contact provided by the same, which warns him of the possible consequences.
Awareness campaign
In order to promote the good use of these bonus titles, Renfe will launch an awareness-raising campaign for citizens from the second week of January. In this way, it will be said that the misuse of subscriptions is a detriment to the rest of citizens who want to travel.
Additionally, Renfe will perform random checks on its Media Distancia services to check the correct use of the bonus titles. In the event of detection of non-compliance with the regulations, the anti-fraud measures established in these services will be applied.
Commuter App to get the free membership
The Proxies app allows the acquisition of the recurring subscriptions of Proxies and Rodalies in a fast, simple and agile way, generating a QR code that is downloaded on the mobile phone and that can subsequently be used in the access control of the stations.
To purchase the subscription, although it is free, it is necessary to deposit a deposit of 10 euros in the case of Neighbourhoods and 20 euros for each conventional Media Distancia service. The payment by card will allow the automatic return of the deposit, once at the end of the semester it is established that the condition of having made 16 trips during these four months has been fulfilled.
For children under 14 years old without a ID, a recurring subscription has also been created for Media Distancia services, which can be purchased in renfe.com or by the Renfe app. Father, mother or guardian or guardian may acquire, by means of their NIF, NIE or passport, a maximum of four children’s subscriptions for an origin and destination, during the period of validity.
Bail Back
Passengers who have used the free Short Distance or Medium Distance pass in the last quarter 2023, will be refunded the deposit, provided that they have met the conditions of the mismo.Quienes will pay the deposit by card, they will be automatically refunded.
To facilitate communication with customers, Renfe has set up a specific telephone line, 91 919 15 67, to report these subscriptions free of charge.