The service “The Administration near you” arrives in Villabrázaro

• The subdelegate of the Government in Zamora visited this morning the locality of the region of Benavente and Los Valles accompanied by the Lieutenant Colonel of the Civil Guard Hector David Pulido and together with a unit of specialized technicians of the administration that have been traveling the province since last November • The neighbors have attended an informative session and personalized attention, they have been able to obtain their electronic keys and have resolved their doubts about pensions, benefits, Social Security or Imserso • Since the start of the service in the province, the technicians of the administration have visited 105 locations and have attended to the delegation.

August 22, 2023.- The subdelegate of the Government Angel Blanco has moved this morning to Villabrázaro, to participate in a new day framed in the state service "The Administration near you" that the Government launched at the end of last year, in order to bring the services of the General Administration of the State to the rural areas and thus facilitate the procedures to its citizens without having to move from their localities.

According to Ángel Blanco “It is about preventing the displacement of people from the rural world to Zamora. Most of them are elderly people and often without their own means to carry out these journeys on their own. With this we try to overcome the digital divide and eliminate social inequalities, increasing social cohesion to face the great problem of depopulation”.

During the day today, residents of the town of Villabrázaro have approached the town hall to attend a training and informative session in which they have learned how to process their electronic certificate or signature. They have also been able to benefit from personalized attention by making inquiries about pensions, benefits, doubts about Social Security, traffic fines or Imserso.

Specialized technicians, who usually work for the subdelegation of the Government of Zamora, have assisted in situ these citizens who, otherwise, would have to travel the almost 80 kilometers that separate their municipality from the capital.

105 LOCALITIES and MORE THAN 700 PERSONAL ASSISTANCE

The initiative of the Ministry of Territorial Policy “The administration near you” was launched last November in the province of Zamora, specifically in the town of El Perdigón. Since then, the team of officials assigned for this purpose has covered a total of 105 localities and has directly served 739 neighbours, 63% women and 37% men.

By age, the majority attendance is concentrated in the neighbors between 40 and 65 years of age, also highlighting those interested over 65 and to a lesser extent those under 40 years of age.

138 certificates and 368 electronic keys have been issued. More importantly, word of mouth has worked because the registry offices in the capital have received more visits and requests than ever before.

As the subdelegate underlines “The new technologies enable a new framework of relations with citizens through electronic offices and procedures. You don’t have to be afraid to face this new world that we can all learn to master perfectly”.

“The Administration near you” is intended to facilitate the management of procedures and benefits dependent on the General State Administration (AGE) to people living in rural areas. The first visits focused on the municipalities of between 500 and 8,000 inhabitants although in a second phase the attention has been focused on the even smaller localities with less than 500 neighbors. In the words of the subdelegate Ángel Blanco: “It’s trying to get to the last corner of the province.”

SCHEDULE OF UPCOMING VISITS

“The Administration near you does not rest in summer. Thus, the municipalities that will receive the visit of the technicians of the AGE in the coming days are the following:

• 24/08/23 Palacios del Pan, at 11:00 a.m.
• 29/08/23 San Cebrián de Castro, 11:00 a.m.
• 31/08/23 Coomonte, at 11:00 a.m.

HOW TO BENEFIT FROM THE “ADMINISTRATION NEAR YOU” SERVICE

The Government has signed an agreement with the Spanish Federation of Municipalities and Provinces (FEMP) to facilitate the participation of municipalities and local entities interested in this initiative and other similar ones whose main objective is the fight against depopulation. In this case it is intended to at least strengthen social and territorial cohesion, combat the digital divide and ensure equal opportunities between the city and rural areas when carrying out basic procedures with the State Administration.

The municipalities interested in this service to the citizen can request it through the Subdelegation of the Government where the day and time of displacement of the specialized unit will be specified. With this, the Government intends to bring the Central Administration of the State closer to all parts of the country, in its commitment to a decentralized State model.

FIGHT AGAINST DEPOPULATION

The subdelegate of the Government in Zamora, who has already visited several towns along with the officials assigned to this new service of attention to the citizen of the rural environment, has reiterated the importance of it as a key initiative to face the depopulation suffered by our province: “This is an attempt to give effect to the right of any person to have immediate access to public services, wherever they live.”