The Minister of Territorial Policy and Public Function, Miquel Iceta, together with the Director General of Public Governance, Olivié Bayón, has signed quality agreements for the improvement of quality in the General State Administration (AGE).
These agreements, which began decades ago, have been signed today with the Spanish Association for Quality, represented by its general director, Avelino Brito; Club of Excellence in Management, represented by Ignacio Babé; Ibero-American Foundation for Quality Management, represented by its president, Rafael García Meiro, and its general director, Juan Luis Martín.
Iceta has highlighted that the objective of the agreements is to work for quality in public services: “We need you and we want to use your experience as a permanent stimulus to improve.”
“We are not satisfied with the resignation”, Iceta stressed, “quality is open to innovation, to new demands, and we need a vision from outside, and at the same time committed, of those who work to improve quality and also from the side of Ibero-American cooperation”.
The minister has declared himself an advocate of public-private collaboration, “to improve the services we provide each other. The most advanced societies are those where everyone is aware of their obligations and at the same time of those of society as a whole.”