Vacunación Internacional- Preguntas frecuentes
1. Do I need to book an appointment to visit the International Vaccination Centre?
Yes. It is compulsory to book an appointment in advance for any traveller requiring a medical assessment, a prescription for vaccines or the issue of certificates.
2. What documents should I bring to the appointment?
You will need to bring:
- Your child’s vaccination record or records of previous travel.
- A detailed travel itinerary.
- An up-to-date medical report from your GP, if you have any medical conditions or are currently undergoing treatment.
The CVI does not have access to your medical records.
3. Can I find out which vaccinations are required for travel by email or telephone?
No. Vaccination advice is provided exclusively during a face-to-face consultation, as it depends on a number of personal factors and constitutes confidential medical information.
4. Are all travel vaccinations compulsory?
No. Most travel vaccinations are not compulsory, but are recommended.
Only certain vaccinations, such as the yellow fever vaccine, are compulsory for specific destinations.
5. How far in advance is it recommended to visit the CVI?
It is recommended that you visit the CVI at least one month before your trip.
However, many vaccines produce an adequate immune response after approximately 15 days, depending on the type of vaccine.
6. Are vaccines administered at the CVI or do they need to be purchased from a pharmacy?
It depends on the type of vaccine:
- Some vaccines are administered directly at the CVI (for example, the yellow fever vaccine) and are not available from pharmacies.
- Others are prescribed and can be purchased from pharmacies.
7. Is there a charge for vaccinations at the CVI?
Vaccinations administered at the centre may be subject to a fee of €19.46, the current rate at the time of your appointment.
We recommend that you bring a debit or credit card for payment.
8. Can several people attend the same appointment?
A maximum of two people may be booked for the same time slot.
For larger groups, please book as many appointments as necessary.
9. I don’t have an appointment, but I’m going to accompany a family member or friend who does. Is that allowed?
No. Only those named on the appointment may attend.
If you wish to attend accompanied by another person who already has an appointment, you must first be added to that appointment by amending it in the booking system, provided that the established conditions are met.
Please note that:
- The maximum number of people per appointment is two.
- If you are not listed on the appointment, you will not be seen, even if you attend accompanied by someone with a valid appointment.
10. What happens if a member of the group is unable to attend the appointment?
A signed authorisation must be provided if you wish to:
- collect prescriptions in their name, or
- collect a duplicate of the yellow fever certificate.
Without authorisation, no action can be taken.
11. What applies to children under the age of 16?
- No additional documentation is required if the child under the age of 16 is accompanied by their father, mother or legal guardian.
- If a child under 16 needs to be vaccinated and cannot be accompanied by their father, mother or legal guardian, an email must first be sent to cvi.pamplona@correo.gob.es with the subject line ‘Authorise traveller’, following the instructions provided.
12. What can I do if there are no appointments available?
Appointment availability depends on the current schedule. We recommend:
- checking the booking system regularly, as slots may become available,
- or booking an appointment at other International Vaccination Centres that have availability.
13. Does the CVI arrange or reschedule appointments from the centre?
No. The centre does not arrange, allocate or reschedule appointments.
It is the responsibility of the individual concerned to manage their own appointment.
14. My trip is imminent and vaccination is mandatory. What should I do?
Only in the following circumstances:
- mandatory vaccination, and
- imminent travel (less than 5 days) duly documented,
will emergency vaccination be considered, although its effectiveness during the first few days of the trip cannot be guaranteed.
As an essential prerequisite, you must complete the following questionnaire:https://docs.google.com/forms/d/e/1FAIpQLSfnuPaXH65X4BhxuUaGgBtovCdFphtglHcE9uSK7-sNWSlBdg/viewform
15. My trip is imminent, but vaccination is not mandatory. Is it considered urgent?
No.
For trips where vaccination is not considered mandatory, the centre does not assess the urgency of vaccination nor arrange appointments, regardless of how close the travel date is.
16. Does the yellow fever vaccine provide lifelong protection?
Yes. The yellow fever vaccine provides lifelong protection.
17. What should I do if I have lost my yellow fever certificate?
If you have lost your certificate:
- First, check whether you still have the certificate.
- If you need a replacement, you must request one using the relevant form.
The certificate is not sent by post and must be collected in person or by an authorised representative.
Due to the high volume of requests, duplicates will only be issued when vaccination is mandatory and travel is imminent. This may take between 7 and 10 days.
18. Are hepatitis A and typhoid vaccines compulsory?
No. These vaccines are not compulsory and are not required at borders.
They protect against water- and food-borne diseases, although they do not cover all causes of traveller’s diarrhoea.
Both vaccines are available at pharmacies.
As a guide, the approximate cost is:
• Hepatitis A: around €45.
• Typhoid fever: around €30.
In the case of the hepatitis A vaccine, it may be available at the International Vaccination Centre, which will be confirmed during the consultation.
19. Where can I find health advice if I’m not going to get vaccinated?
You can watch the informative videos available via the following link:
https://www.youtube.com/playlist?list=PL8Aj0esVaS3xSQ0nE5vgvn1EJzy8-gxlg