The Government Delegation in the Canary Islands has published today the sixth episode of What do you know about gender-based violence?, the new audiovisual campaign to inform and raise awareness of this social scourge launched by the Government Delegation in the Canary Islands, through its Coordination Unit against Violence against Women.
In the sixth of the seven chapters that make up this series, the head of the Service against Violence against Women of the Delegation of the Government in the Canary Islands, Evelia Déniz, and the journalist David Perdomo go out on the street in La Palma to see if the citizens know the role played by telephone services to victims of gender violence.
Through a fun contest, different situations arise about the use of 016 and 112, two different and complementary telephone resources. Thus, the people interviewed in the center of Santa Cruz de La Palma must choose which of them to mark in different scenarios. For example, which telephone to call in case of being a witness or having knowledge of a case of gender violence, which of them does not require identification of the caller or which one attends in several languages.
The head of the Service against Violence against Women of the Government Delegation in the Canary Islands explains each of the answers and the importance of knowing the differences between the two numbers: “There are circumstances in which we can call both phones, any of them can give us the right information and attention, but it is good to know what the specific competencies of each of these phone resources are to get it right and earn valuable minutes when seeking help.”
Specifically, this episode explains that 016 is the telephone number for information, legal advice and immediate psychosocial attention to all forms of gender violence. It is free, confidential, available 24 hours and leaves no trace on the invoice (although it can be recorded in the call register of the phone, from where it can be deleted).
Meanwhile, 112 is the free emergency number available 24 hours a day from any landline or mobile phone. Through it, you can contact emergency services for any type of health emergency, security or risk.
The insular director of the General Administration of the State in La Palma, Carlos García, also highlights in this chapter of the campaign the importance of being clear about what number to mark in each case, especially in emergency situations: “In recent years we have managed to identify 016 with victims of gender violence, but it is important to know that, in cases of extreme need and danger of life, we must always call 112 first.”
Seven episodes, seven themes
In What do you know about gender-based violence? A team led by Evelia Déniz travels through the seven Canary Islands where the Government Delegation has an island headquarters to ask different questions and offer answers to people who are in the street, issues that address issues directly or indirectly related to violence against women, such as the myths of love or the use of pornography.
The head of the Service against Violence against Women of the Government Delegation in the Canary Islands will respond to doubts, but, above all, to erroneous approaches, placing special emphasis on the existence of a whole series of assistance resources for victims and their daughters and sons, sponsored by the State Pact against Gender Violence.
The campaign, funded by the State Pact against Gender Violence and also distributed to the media, will be extended until the week before the International Day for the Elimination of Violence against Women, 25N, two months in which the media channel will acquire particular prominence. YouTube of the Government Delegation in the Canary Islands and its new profile in Instagram, in addition to their accounts in X, Facebook and LinkedIn.